Skip to main content

Changing Your Redirect URL

Your redirect URL is the link shown on your customer receipt screen after a payment has been made.

You can use it to send customers to your website, booking page, review page, loyalty scheme, or another relevant page.

Before You Start​

You will need:

  • Access to your main TrustistTransfer merchant account
  • The web address you want customers to be sent to
  • The text you want to show on the receipt button

The button text has a limit of 22 characters, so keep it short and clear.

Examples:

  • Visit Website
  • Book Again
  • Leave a Review
  • Next

How to Change Your Redirect URL​

  1. Sign in to your TrustistTransfer account.

  2. Go to Settings.

  3. Find the Redirect URL section.

  4. Select Edit.

  5. Enter the web address you want to use in the Redirect URL field.

    For example:

    https://www.yourwebsite.co.uk

  6. Enter the wording you want customers to see in the Redirect Button Text field.

    This is the text that will appear on the button on the receipt screen.

  7. Select Save.

Your redirect URL and button text will then be saved to your account.

Cancelling a Change​

If you select Edit and then decide not to make a change, select Cancel.

This will leave your existing redirect URL and button text as they were.

Where the Redirect URL Appears​

The redirect URL appears on the customer receipt screen after a payment.

Customers can select the button to visit the page you have added.

Tips for Choosing a Redirect URL​

Use a link that is useful for the customer after they have paid.

Good examples include:

  • Your main website
  • A booking page
  • A review page
  • A thank you page
  • A loyalty or rewards page

Make sure the link is correct before saving it. If the link is typed incorrectly, customers may not be able to open the page.

Need Help?​

If you need help changing your redirect URL, contact TrustistTransfer support:

[email protected]